Who we are, how to reach us, and how orders, payments, and returns work.
Last updated: August 2026
Store name: FasterHomeGear
Legal / operating name: FasterHomeGear
Website: https://www.fasterhomegear.com
Country of operation: United States (US)
Business address: 321 S Charlton St, Peoria, IL 61605, United States
Email: support@fasterhomegear.com
Phone: +1 (970) 666-8417
Support hours: Mon–Fri, 9:00–18:00
For order questions, product details, returns, or authenticity concerns, contact us by email or phone during support hours. You can also use the form on our Contact page.
FasterHomeGear sells new home and garden products through this website. Each listing shows the manufacturer brand, model, and specs.
When you place an order, payment is collected securely through Stripe. We fulfill and ship the item to the address you provide. Order confirmation and tracking (when available) are sent to the email associated with your order.
You can look up order status on the Track order page, or request cancellation of an unshipped order on the Cancel order page.
The catalog includes robot vacuums, air purifiers, stick vacuums, lawn mowers, pressure washers, floor washers, carpet cleaners, and window air conditioners, sold to customers in the United States.
Checkout is powered by Stripe (debit/credit cards). We do not store your full payment card details on our servers.
Prices on product pages and in our Google product feed are shown in USD and match what you pay at checkout (plus $0 standard US shipping unless stated otherwise on the product page).
We ship to: US only.
Standard shipping cost: Free on all orders.
Handling time: 1–2 business days before shipment.
Estimated transit: 3–7 business days after shipment (carrier-dependent).
Full details: https://www.fasterhomegear.com/shipping-policy
30-day return window for eligible items in new condition. See https://www.fasterhomegear.com/returns-policy for steps, exclusions, and refund timing.
We sell new products as described on each product page. Listings show the manufacturer brand and model. We do not sell replicas or counterfeits.
Read our Product Authenticity Policy: https://www.fasterhomegear.com/authenticity-policy
Terms & Conditions: https://www.fasterhomegear.com/terms
Privacy Policy: https://www.fasterhomegear.com/privacy-policy
Shipping Policy: https://www.fasterhomegear.com/shipping-policy
Returns & Refunds: https://www.fasterhomegear.com/returns-policy