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FasterHomeGear

Smart Living Starts Here. Home and garden store for US customers: robot vacuums, air purifiers, outdoor tools, and window ACs.

support@fasterhomegear.com

+1 (970) 666-8417

321 S Charlton St, Peoria, IL 61605, United States

Mon–Fri, 9:00–18:00

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  • Robot Vacuums
  • Air Purifiers
  • Window Air Conditioners
  • Floor Washers
  • Stick Vacuums

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Customer support

Questions about orders, shipping, or products?

support@fasterhomegear.com

Track an order →Cancel an order →Contact form →

© 2026 FasterHomeGear. All rights reserved.

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Shipping Policy

Last updated: July 2026

Processing time

Orders paid via Stripe are processed within 1–2 business days after payment confirmation. You receive a Stripe receipt immediately; we email you when your order ships.

Shipping costs

Standard shipping is free on all orders within the United States.

Shipping costs are shown clearly before you complete Stripe checkout.

Delivery times

Standard delivery: 3–7 business days after dispatch.

Total time from order to delivery is typically 4–9 business days (processing plus transit).

Delivery timeframes are estimates and may vary by location. Remote areas may take longer.

Shipping regions

We ship to addresses within the United States only. We do not ship internationally at this time.

Order tracking

You can look up your order at any time on our Track order page using the email from checkout and the order reference on your confirmation page.

Once your order ships, we send a tracking number and carrier link to the email address from your order. That tracking also appears on the Track order page when we add it to your order.

Cancellations

If your order has not shipped, request cancellation on the Cancel order page. We review requests within 1 business day. After an order ships, cancellations are not available. See our Returns & Refunds Policy.

Delivery issues

If your order is delayed, damaged or lost in transit, contact us as soon as possible at support@fasterhomegear.com. We will work with the carrier to resolve the issue and make things right.